Contact Amazon’s Performance Team by Email

///Contact Amazon’s Performance Team by Email

Contact Amazon’s Performance Team by Email

FBA sellers need to get used to all different kinds of situations from listing suspension to account suspension. Other than contacting seller support in Seller Central, you might find it more useful to contact different departments directly by email.

CEO’s email 

Jeff@amazon.com

Problems about violating policy such as trademark or patent infringement

Notice@amazon.com

Notice department email from other countries

CA: notice@amazon.ca

UK: notice@amazon.co.uk

FR: notification@amazon.fr

DE: benachrichtigung@amazon.de

IT:notifica@amazon.it

ES:aviso@amazon.es

IN: notice@amazon.in

MX: notice@amazon.com.mx

To dispute or appeal about a complain about trademark or patent infringement

notice-dispute@amazon.com

Problems about sellers’ metric rating 

seller-evaluation@amazon.com

This team might conduct a review on your account and ask for documents to prove that you and your business are legit. They also suspend your listing because of authenticity for a particular product. 

seller-performance-policy@amazon.com

seller-performance@amazon.com

account-confirmation@amazon.com

Performance team emails from other countries

US:seller-performance-policy@amazon.com

UK:seller-performance-policy@amazon.co.uk

FR:politique-performance-vendeur@amazon.fr

DE:verkaeufer-performance-richtlinie@amazon.de

IT:performance-venditore-politiche-di-condotta@amazon.it

ES:politicas-performance-vendedor@amazon.es

IN:seller-performance-policy@amazon.in

MX:politicas-performance-vendedor@amazon.com.mx

To apply for vendor express account

vendorexpress@amazon.com

Brand appearance patent infringement

Copyright@amazon.com

Problem about your payment.

Payments-funds@amazon.com

If your account is suspended, amazon might hold your balance payment for a period of time. You contact following emails to check status.

US:merchant-reserve-inquiry@amazon.com

CA:payments-investigate@amazon.ca

UK: payments-investigate@amazon.co.uk

FR:investigation-amzpayments@amazon.fr

DE:payments-nachforschungen@amazon.de

IT: payments-investigate@amazon.it

ES:investigacion-pagos@amazon.es

IN:payments-investigate@amazon.in

MX:payments-funds@amazon.com.mx

Let’s hope we never received any emails or need to send emails to these departments =)

2019-03-12T03:06:21+00:00By |Comments Off on Contact Amazon’s Performance Team by Email

About the Author:

Kevin has over 10 years successful experiences in entrepreneur start-ups, E-commerce and Amazon FBA. He is CEO and one of the founders at AMZseller.club.